First product in MintWire Customer Operations

An AI receptionist for your customer requests.

It answers website questions from your knowledge base, captures email and form inquiries, triages them, and routes leads into an operator inbox — so fewer requests get missed and your team handles the right ones first.

What it does

From inquiry to captured lead.

Website chat & intake forms

A chat widget and structured forms collect inquiries cleanly, with validation and basic abuse protection. In website chat the assistant can answer visitor questions live.

Email intake

Inbound emails are captured as conversations in the same inbox. The AI can draft a reply for an operator to review — nothing is sent to the customer automatically.

AI triage from your knowledge base

The assistant answers using the information you provide and is built to avoid making up facts it was not given.

Lead & customer capture

Inquiries become structured leads and customers with contact details — no manual copy-paste between inbox and spreadsheet.

Operator inbox

Your team reviews AI replies, manages conversations and owns the next step. People stay in control.

Human handoff

Anything sensitive routes to a person. Customer-facing replies and internal triage notes are kept separate.

How it works

Three steps.

1 · Set up

Add your business profile and knowledge base, then drop the chat or form onto your site.

2 · Capture

Visitors ask questions and send requests; the assistant answers what it can and captures the lead either way.

3 · Handle

Your operator reviews in the inbox and follows up. Nothing is sent or booked behind your back.

Built to stay in your control. Customer-facing replies and internal triage notes are kept separate. Public intake forms do not auto-send AI responses to customers unless you explicitly configure it, and there is no auto-booking — an operator confirms before anything is scheduled.
Who it fits

Useful wherever inbound requests pile up.

Service businesses are a natural fit — beauty, clinics, home services, studios — but the same intake, triage and capture flow works for any small or medium business that fields customer questions online.

Two simple plans.

Starter and Pro, billed monthly, cancel anytime.